What do you need to do to make sure your CSAs and PSAs are receiving your email messages?

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Ramadas H P, Aff (India) Top Author Forum Guru 12/18/2014 10:26 pm
Affiliate since: 06/30/2014, Power Rank: 99999999 | Read Ramadas's 18 other Ask SC answers
This is a good question. Sending mails is to build relationship with the group. Also communication is like a nervous system in the body. Only with communication, things can happen better in any organisation. As well said monitoring whether CSAs and PSAs getting mails or not is very important. To make sure, I always make sure following things in my mail:
1) Includes questions which are responsive in nature
2) Ask for acknowledging the mail at the end
3) Arouse a curiosity questions
...more
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