Go to your upline with your questions, but I wouldn't be offended because of no response. We all have many strange things that occur in our lives that keep us from doing the things are some consider "expected" and though they could be right.
I would look at your upline and try contacting someone in your upline if you have unanswered questions, or go to the Support link for your answers. And continue with your determination that you will succeed! :-)