How can we reassure our downline to continue their activity with SFI after the recent cyber-attack?

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5804 votes
Jelena Stamenkovic Djukic, Aff (Serbia) Top Author Forum Guru 3/6/2014 3:24 am
Affiliate since: 11/15/2013, Power Rank: 99999999 | Read Jelena's 6 other Ask SC answers
Well, this cyber-attack was a hard part for SFI, and all affiliates. But, we need to understand, that SFI company is very successful and company with very shine future, so, like that is strong in competition with competitors. This attack is proof, that SFI is secure, legal and serious company, with honest goals. Isn^t it already enough for our downline? They like we, need to understand how many effort is invested, to resolve the problem as soon as possible. And for all the time from mails they send,
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5790 votes
Ashley Nicholls, Aff (United Kingdom) Top Author Forum Guru 3/4/2014 5:44 am
Affiliate since: 05/14/2013, Power Rank: 99999999 | Read Ashley's 58 other Ask SC answers
Great question. Cyber attacks generally only happen on BIG sites with high data and money flow. SFI was targeted because it is a BIG business. This should be reassuring if nothing else. Carson Services will go out of their way to protect this and it serves them to make sure that every failsafe is in place.
I had a few team members go inactive after the attacks which is HUGELY frustrating I know but I also know that SFI is 100 times safer than it was a few weeks ago because Carson services simply
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5788 votes
William Tozer, Aff (Alberta, CA) Top Author Forum Guru 3/2/2014 8:44 pm
Affiliate since: 01/21/2014, Power Rank: 99999999 | Read William's 32 other Ask SC answers
Each of us has our own approach to reassuring or comforting our friends and loved ones. I believe that the methods that you use in your personal relationships are the one to use in SFI. Why? Because it is you, you are who they are turning to! You are the one they respect and trust.
Therefore you have to be true to yourself in your approach.
On to the nuts and bolts... Acknowledge the actual problems, acknowledge the truth behind their fears. State what has been done to ensure their safety
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5783 votes
Leon McKee, Aff (Idaho, US) Top Author Forum Guru 3/3/2014 1:14 pm
Affiliate since: 06/29/2000, Power Rank: 2 | Read Leon's 55 other Ask SC answers
No matter what the business or if it's big or small be assured that security is always a challenge. If you're in business it's not a matter of "if" it's a matter of "when" you'll encounter fraud and/or theft.

The questions to ask and then answer is "How did SFI respond during the recent cyber-attack"? The fact is that SFI's swift and thorough response kept issues to a minimum considering the seriousness of the attack. Impressive!

SFI has proven
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5767 votes
Susan Roberts, Aff (Massachusetts, US) Top Author Forum Guru 3/5/2014 12:27 pm
Affiliate since: 05/19/2013, Power Rank: 99999999 | Read Susan's 12 other Ask SC answers
Good question, the best way to be re-assuring to your down line
is to ask them to go reset their pass words using character's /@' 29 bB etc. make it a strong 10 character's long also tell them this will pass this can happen to anyone at any time the better you protect yourself from this happening to you the less you have to worry.
that SFI is beefing up the security so we are all safe but they have to do their part in making a strong pass word,after all this hole cyber attack happened,
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5751 votes
, () Top Author Forum Guru 3/3/2014 5:07 am
Affiliate since: 12/31/1969, Power Rank: 99999999
If your downlines are serious about their SFI business, they really do not need any re-assurance from you. They themselves will find out what went wrong and what SFI Management is doing to solve the problem. They need to read and understand all the announcements and instructions which are promptly provided by SFI.

But if you still feel the need to re-assure them, you can tell them that this kind of happenings is normal even with other businesses, especially if the business is being envied
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5735 votes
, () Top Author Forum Guru 3/9/2014 1:26 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Hello Narine Abazian,
For me, the answer is very simple.
You can't reassure them, but to provide them with the informations about SFI and how strong and how long withstand attacks of all kind.
And of course, just remind them that in real business, in stores, and shops, and banks,
you also have a robbers, but with guns. So, in my opinion, its sad but true,
where ever the money is, you will find people who want to take it from others,
and not to work for earn it.
I
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5728 votes
Stefan Zeulner, Aff (Germany) Top Author Forum Guru 3/3/2014 12:30 am
Affiliate since: 11/10/2007, Power Rank: 99999999
That sfi was attack is the proof that it is a good website and that it is successful!
Would you close your store after a robbery?
I hope not.
Tell your downline that all issues will be treated correctly and everything will be reorganized.
The opportunity is the same and all have the same chance to make money.Nothing has changed just continue the work.
5727 votes
Mauro Guerciotti, Aff (Italy) Top Author Forum Guru 3/3/2014 4:49 am
Affiliate since: 10/23/2013, Power Rank: 99999999 | Read Mauro's 41 other Ask SC answers
Hi Narine,

I have communicated via e-mail how to change the password and how to circumvent the problem of non-receipt of the email accounts of outlook, hotmail, live etc..

You can download the list of contacts from your genealogy.

Unfortunately, I noticed that only those who are really interested in the activity challenges remained active, many have decided to remain inactive and give up taking it as an excuse not being able to reconnect.

Also I was using
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5720 votes
, () Top Author Forum Guru 3/10/2014 1:45 am
Affiliate since: 12/31/1969, Power Rank: 99999999
This is not a hard question to answer. Think about our world nowadays, is there anything absolutely safe? We give information about ourselves on the internet, to the Bank, to our health insurance company, we can get plundered by every payment with our credit card.....
When we post on Facebook everyone can see where you are at the moment, it is impossible to be absolutely safe. Hackers are always a step further so every company has to improve their security measures all the time, that is what
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