An affiliate logs in after a long period of inactivity. Should I acknowledge this? And if so, what should I say?

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5972 votes
Juanita Saet, Aff (Philippines) Top Author Forum Guru 9/29/2014 1:24 am
Affiliate since: 01/14/2014, Power Rank: 99999999 | Read Juanita's 94 other Ask SC answers
According to Zig Ziglar

"When you encourage others, you in the process are encouraged because you're making a commitment and difference in that person's life...
Encouragement really does make a difference!"

Logging in from long period of inactivity after weekly team mails and e-cards sent is actually an indicator of success to your perseverance and persistence.

Acknowledgement, recognition and encouragement can make this inactivity to something positive
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5962 votes
Victoria Hayton, Aff (Ontario, CA) Top Author Forum Guru 9/28/2014 9:10 pm
Affiliate since: 07/07/2014, Power Rank: 99999999 | Read Victoria's 42 other Ask SC answers
Hi Ovidio,

If the affiliate logs in after a long time away, I think he/she should be acknowledged. After all, he/she is a member of your SFI team.

As for what you should say, I don't think you should ask your affiliate where he/she has been-that's private. Welcome them back, ask them what they remember. If need be, start them off fresh as if he/she just joined SFI. (Start, SFI Basics, LaunchPad; tell them to read Forum posts, search the Forum and research the black toolbar on
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5954 votes
, () Top Author Forum Guru 9/27/2014 8:38 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Let me ask you this: If you saw a friend that you had not seen in a long time, what would you do? Would you acknowledge them?

I say do the same with this affiliate. We should not treat our fellow team members any different than we treat someone that we know "face-to-face". Afterall, they are real people.

I would acknowledge the fact that they have logged in after being inactive. I would send them and Ecard or an email. You can say something like:

"Hi,
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5949 votes
, () Top Author Forum Guru 9/26/2014 1:57 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Yes, you should acknowledge their return.

A quick "Welcome Back" message will let them know you care about them, and that they are still a welcome part of your team. I was inactive for a number of years due to some serious health issues. When I returned, even a quick "Welcome back! Is there anything I can do to help you move your business forward?" message would have been nice to see. Sadly, I did not get one.

The reason they have been inactive may be personal
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5945 votes
Peggy Pridemore, Aff (Kentucky, US) Top Author Forum Guru 9/30/2014 2:32 pm
Affiliate since: 09/02/2014, Power Rank: 99999999 | Read Peggy's 13 other Ask SC answers
Great Question. This has happened to me and what I do is send an e-card and share that I noticed they signed in and I am so happy that they are possibly giving SFI another chance.

I also let them know that I have sent several emails to my downline and they might want to check their messages and read up on what they have missed.

I then share that they should save all of my messages for future times. Especially, if they decide to work SFI as a business and start getting a downline
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5941 votes
Tom and Diana Woodrow, Aff (Nevada, US) Top Author Forum Guru 10/1/2014 4:12 pm
Affiliate since: 03/31/2013, Power Rank: 99999999 | Read Tom and Diana's 69 other Ask SC answers
Super question and one which we all encounter sooner or later.

In my point of view you should absolutely acknowledge their presence. Best if you see them online and can set up a live chat with them. But chances are often slim that you will see them when they are online.

Second best is to send them an e-card. The “I Can Help” category might be just the thing to get their attention. Offer your assistance in any way you can. You could even go the extra mile and offer them,
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5934 votes
George E. McCallum Jr., Aff (Michigan, US) Top Author Forum Guru 9/30/2014 8:58 am
Affiliate since: 04/08/2016, Power Rank: 99999999 | Read George E.'s 80 other Ask SC answers
Most definitely! What you would say and the method you would use to make contact might vary depending on your past relationship with this person. For example were they working closely with you in the past over a longer period of time or were they distant and active for a short period of time.

You do not need to know why they became inactive. If they want you to know they will volunteer that information to you.

The main thing is that you let them know you are available to
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5931 votes
Abdullah ALMAAWALI, Aff (Oman) Top Author Forum Guru 9/25/2014 12:40 pm
Affiliate since: 06/03/2012, Power Rank: 99999999 | Read Abdullah's 4 other Ask SC answers
Hello,

I will certainly acknowledge this.
I'll first welcome him/her back and tell him that how glad I'm to see him/her back.
Then,I'll try to find out from him/her why he/she was inactive for so long,and hope that it wasn't for health reasons or anything bad happened to him/her.This will show him/her that you care for him/her as a person and not just as an affiliate in your team.

If the reasons of inactivity were related to SFI,then I'll ask what difficulties forced
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5912 votes
Dr Sudhanshu Pati, Aff (India) Top Author Forum Guru 9/25/2014 7:25 pm
Affiliate since: 08/26/2012, Power Rank: 99999999 | Read Dr Sudhanshu's 155 other Ask SC answers
You must acknowledge when some of your inactive affiliate suddenly shows up in your movers list. I strongly suggest you to do following actions when it happens

1. Welcome him back immediately when he shows up by saying something like "Welcome back to SFI 'his name'. I am here to assist you and I believe you are going to grab the real taste of success on return"

2. Soon after let him know about the new and enjoyable portions added into SFI and TripleClicks. I rather
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5912 votes
, () Top Author Forum Guru 9/26/2014 4:12 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Acknowledge yes of course you should. Welcome him/her again and encourage him/her to continue. Tell him/her that you are glad and pleased to see him/her active again in your team. And encourage him/her to log in daily and continue doing the task at The SFI Affiliate Center....

It should be a happy moment for you but your PSA's may not realize that, keep your emotions in control but do treat him/her as any of your other team members.

Sometimes as team leaders we should realize
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