I know I should work with the workers, but how many follow-up messages should I send to inactive CSAs/PSAs before giving up on them?

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4 votes
Emma Bowens, Aff (Georgia, US) Forum Guru 11/20/2012 9:14 am
Affiliate since: 10/23/2012, Power Rank: 99999999 | Read Emma's 23 other Ask SC answers
Sometimes people join programs like SFI and they are so excited and then the flame of excitement gets low and their team leader has to continue to support them however possible, messages, etc., and suddenly one day you will say something that will ignite that flame again. Don't give up, just keep pushing forward with the contact by the SFI message system. The key word is definitely persistence and patience. Some people just don't get it until late in the game.
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