I send everyone in my team a weekly letter asking if anyone has any problems or if they need any help. I also send out extra follow up letters to those who are not being active with SFI once a week for about a month or so. I try to send letters with engaging questions to try to get a reply from them. If I get a reply that is awesome and hopefully I can help get them active with SFI again, even if I don't get a reply I still send them the weekly team letter. So technically I never give up on them but I push really hard for about a month or so to try to personally connect with them and get to the root of the problem.
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I send everyone in my team a weekly letter asking if anyone has any problems or if they need any help. I also send out extra follow up letters to those who are not being active with SFI once a week for about a month or so. I try to send letters with engaging questions to try to get a reply from them. If I get a reply that is awesome and hopefully I can help get them active with SFI again, even if I don't get a reply I still send them the weekly team letter. So technically I never give up on them ...more