What do you need to do to make sure your CSAs and PSAs are receiving your email messages?

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Philippus Van Zyl, Aff (South Africa) Top Author Forum Guru 12/26/2014 5:38 pm
Affiliate since: 02/16/2014, Power Rank: 99999999 | Read Philippus's 100 other Ask SC answers
This question has also been asked and answered before at ASK SC, namely: How can you confirm that your team members are receiving your emails and other messages? Top Authors were Gliceria Pritchard, Ronilo Saguit and Janet Smith.

Most authors then and now are unanimous about the answer.
1. After sending an email, check your inbox for an undelivered email message.
2. After sending emails, check your sent messages folder for sent messages that still appear bold. They are not opened
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