What do you need to do to make sure your CSAs and PSAs are receiving your email messages?

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Karl Peterson, Aff (Utah, US) Top Author Forum Guru 12/24/2014 12:57 am
Affiliate since: 01/19/2014, Power Rank: 99999999 | Read Karl's 41 other Ask SC answers
There are two ways to verify that emails are getting through that come to mind.

1.) Automated email Return Receipt.
a) Create a database in your email client outside of the SFI system.
b) Send the email with a return receipt requested tag attached.
c) When the email is opened, their email client will prompt them to authorize the sending of a return email to you which confirms that the email was opened.
d) If they allow it, an email will come to you that confirms receipt.

2.)
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