What do you need to do to make sure your CSAs and PSAs are receiving your email messages?

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5920 votes
Anton Pelevin, Aff (Pennsylvania, US) Top Author Forum Guru 12/21/2014 5:06 pm
Affiliate since: 11/29/2013, Power Rank: 99999999 | Read Anton's 25 other Ask SC answers
Great question John.

You may never know due to the many styles of email out there. I have just discovered recently that Gmail places many of the emails into categories even when I have I have whitelisted them. If you do not go into these files regularly, you will not get the email.

Your best bet is to educate your team of this when they join and do some education intermittently.

1) New affiliates are excited and hungry for knowledge when they join. Your leadership
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