This is good question and my filling that there are lot tools available. Though the question is 100% correct answer is there is such technology to know that the email message reach or not until proper acknowledge or respond from CSA or PSA.
1) You can send inbuilt Team Mail to your CSA and PSA.
2) You can send inbuilt CSA Mail to your CSA and PSA.
3) You can send inbuilt PSA Mail to your CSA and PSA.
4) You can send email to personal emain id of CSA and PSA.
5) You can give note.
This is good question and my filling that there are lot tools available. Though the question is 100% correct answer is there is such technology to know that the email message reach or not until proper acknowledge or respond from CSA or PSA.
1) You can send inbuilt Team Mail to your CSA and PSA.
2) You can send inbuilt CSA Mail to your CSA and PSA.
3) You can send inbuilt PSA Mail to your CSA and PSA.
4) You can send email to personal emain id of CSA and PSA.
5) You ...more