What do you need to do to make sure your CSAs and PSAs are receiving your email messages?

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5346 votes
Allison Albertson, Aff (Arizona, US) Top Author Forum Guru 12/17/2014 10:58 pm
Affiliate since: 11/22/2014, Power Rank: 99999999 | Read Allison's 23 other Ask SC answers
Ask them! We know that unless they aren't looking for the messages, likely-hood of them physically receiving them are very high. Are they willing to do anything about the content of the email, is a better question. Ask for feedback or suggestions from your CSA/PSA's as to what would be most helpful and catch their interest the most. Also use SFI and their mail system regularly. You know its getting to the person, because SFI has great mail software.
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