Is it worth it to keep sending supportive emails to PSAs and CSAs who have 0 VP and been inactive for weeks or months?

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3615 votes
Diane Allinson, Aff (United Kingdom) Top Author Forum Guru 11/27/2014 1:24 am
Affiliate since: 04/14/2014, Power Rank: 99999999 | Read Diane's 76 other Ask SC answers
Absolutely it is worth keeping them in the loop and sending them your newsletters and TeamMails just the same as you do for your active team members. It takes no more work to do.

You don't know why they haven't started yet. Perhaps they signed up spur-of-the-moment and weren't expecting something they would need to make a time commitment for. Maybe it just wasn't quite the right time for them.

I recently went through my email accounts to clear the clutter, and found newsletters
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