How can you confirm that your team members are receiving your emails and other messages?

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4757 votes
Michael Dlamini, Aff (South Africa) Top Author Forum Guru 10/2/2014 9:14 pm
Affiliate since: 02/08/2020, Power Rank: 99999999 | Read Michael's 202 other Ask SC answers
Hi Jan!
1. As far as I know. The confirmation that you get after sending a message that says your message has been sent, confirms that it is sent. If it is not sent, it says your message could not be sent.
2. If you send a message to your team, you also get it. That is also a confirmation.
3. Even if there is a problem with their email box, it also sends them in their SFI mail box which doesn't fail.

Note Well. If your PSA/CSA doesn't respond, it doesn't mean they did not
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