How can you confirm that your team members are receiving your emails and other messages?

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5000 votes
Gliceria Pritchard, Aff (Australia) Top Author Forum Guru 10/7/2014 11:31 pm
Affiliate since: 11/29/2011, Power Rank: 87 | Read Gliceria's 402 other Ask SC answers
You can confirm that your team members are receiving your emails and other messages by using the following methods:

. Check your inbox after you sent your email- if there is a message from the system that your email undeliverable for some reasons, your message did not go through.

. Your Genealogy will also tell you those who have provided good email address by the green envelope icon shown across their names.

. Post a message through your Stream Post to request
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4952 votes
Ronilo Saguit, Aff (Philippines) Top Author Forum Guru 10/2/2014 4:50 pm
Affiliate since: 08/06/2012, Power Rank: 227 | Read Ronilo's 408 other Ask SC answers
I know you asked this question because we have a lot of PSA who are not active and we wonder if they even read our messages.

This is important to us as sponsors because if we know that at least our messages are read at least we can say that they are there. Unlike if they are not even reading our messages, they are totally not interested.

SFI Messaging system is easy to know. You just go to Message Manager by clicking the Message link just above the three buttons near your profile.

Then
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4942 votes
, () Top Author Forum Guru 10/11/2014 10:05 pm
Affiliate since: 12/31/1969, Power Rank: 99999999
Hello Jan,

This is a question that I am sure that all of us would like the answer to. The first and easiest way to be sure your emails are being received is to go to your genealogy and check the colour of the small envelope next to each member. If the envelope is green, it means that the email address of this member has been confirmed as good. If the envelope is white, it means the email address is not confirmed. A red envelope means the email address is invalid whilst
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4932 votes
Nimo Ponifasio, Aff (New Zealand) Top Author Forum Guru 10/2/2014 8:15 pm
Affiliate since: 10/01/2013, Power Rank: 99999999 | Read Nimo's 381 other Ask SC answers
If the messages do not come back to you it means that the messages have been sent out. You can also send direct emails and ask the team member concerned to reply back to you indicating that they have received your message.

Bear in mind that Group Mail messages have to be approved by SFI and these can take up to 2 days depending on your level within SFI. So don’t be alarmed if you send one out and you do not see confirmation of this on your 'to-do-list' page.

The Streams
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4924 votes
Jennie Franklin, Aff (Ontario, CA) Top Author Forum Guru 10/2/2014 7:38 pm
Affiliate since: 07/02/2024, Power Rank: 99999999 | Read Jennie's 147 other Ask SC answers


It is difficulty to determine whether your team members are receiving your messages when they are inactive or partially active.

I can tell you what I do and find useful and that is to track my email communications to them. For example use a tracking code on your leadership page URL and place it in all your email communication including your team mails. Ask them to click on the link to confirm they received your email. You will then be able to see the number of clicks on
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4896 votes
Cacey Taylor, Aff (North carolina, US) Top Author Forum Guru 10/5/2014 8:50 pm
Affiliate since: 06/15/2014, Power Rank: 99999999 | Read Cacey's 47 other Ask SC answers
A great way to confirm email correspondence would be to include a call to action. This call to action can be a sale, a reply to the email, or some other action that would allow you to find out who within your team has done the action.

If you have invested in an email program than a surefire way would be to check the statistics and reports to see who opened the emails and even clicked the links within the email. Many programs like aWeber and Mail Chimp give detailed statistics on some of
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4888 votes
, () Top Author Forum Guru 10/3/2014 7:55 am
Affiliate since: 12/31/1969, Power Rank: 99999999
1. Unless, you get a reply of some sort, there is nothing to confirm that our Team Members receive all our e-mails and other messages.

2. If the messages bounce back then we can know at least that it did not reach certain recipients.

3. We can ask for , "Read Receipts "!! But in most of the cases people just shut this off.

4. We can use SFI's Group Mail System. After sending the messages, at the end of the day or the following day, we can use the Genealogy
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4885 votes
, () Top Author Forum Guru 10/6/2014 12:13 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Communication is a key element in building your team. Therefore, the SFI provided several kinds of internal communication:

- PSA/CSA mailer
- Genealogy Group Mailer
- Stream Post
- TeamMail massage
- Internal chats
- E-cards

and don’t forget

- Regular mail

It is up to you to choose the most appropriate form of communication, depending on the situation. team mail is conceived as a tool of communication with your complete downline.
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4851 votes
Ronelle Tharp, Aff (Florida, US) Top Author Forum Guru 10/3/2014 6:42 pm
Affiliate since: 10/04/2013, Power Rank: 99999999 | Read Ronelle's 268 other Ask SC answers
Go ahead and create your mail in SFI, include your own email address (non-SFI) when sending to your downlines.
When you find your copy in your own email, you know your team should also be receiving them.

How to confirm beyond that? As far as I know, the only way to be 100% sure is if they respond to you. Try asking a question that will definitely require an answer, even if it is only yes or no.

If you want confirmation because they have answered your email with no incentive
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4849 votes
Andrew Anderson, Aff (Arizona, US) Top Author Forum Guru 10/7/2014 2:02 am
Affiliate since: 04/13/2012, Power Rank: 99999999 | Read Andrew's 330 other Ask SC answers
Well one way you could do this is use a traceable link to a gift or more training inside your newsletter.

When you do that you will know if anyone in the receiving list clicked on the link and visited the page your URL points to. Among the most trusted for this purpose is goo.gl but you can also get tracking links form industry providers like Apsense as well.

Another good way to know if your message is getting read is to ask open ended questions and offer a reward for sending
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