From my personal experience the best option with the new PSA is adding it to his e-mail with whom registered or to connect to a social network where they would have constant communication, so you will have greater access to their PSA and you can hang it became interesting than just waiting to enter and use the SFI cat. Of course whenever you are online greet him and ask what he does not know that you will strengthen your reputation and have a better reputation as a leader of your team.