When you initiate an online chat with a new PSA, what should you discuss?

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Nafisa Patwa, Aff (Kenya) Top Author Forum Guru 9/2/2014 10:45 am
Affiliate since: 07/05/2024, Power Rank: 99999999 | Read Nafisa's 286 other Ask SC answers
When you talk of a "new PSA" I presume that you mean one that has joined SFI recently or within a few days of joining, you are having this chat.

We tend to be very excited to share details about SFI immediately we have a new sign up and this is where the trouble starts. We overwhelm the PSA with such a lot of detail and this can have a negative result. So be careful what you discuss in your chat.

From my experience,

a) I would first try and hear what
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