When you initiate an online chat with a new PSA, what should you discuss?

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5303 votes
Mar Fajardo, Aff (Ontario, CA) Top Author Forum Guru 9/1/2014 6:22 pm
Affiliate since: 05/03/2002, Power Rank: 435 | Read Mar's 582 other Ask SC answers
Initiating an online chat may seem uncomfortable to most people who are not used to. Your new PSA might be needing your support at the moment or just need some clarification about getting started with SFI.

Here are basic rules before initiating an online chat:

- Start the conversation by a short introduction.
For example: “Hi (name) how are you getting along with SFI?”

- Deliver a basic line in a relatively friendly, self-assured way so as to make your
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