Get involved. So many people just do the minimum that is required. I like to get more involved. Answer questions, offer suggestions and take notes and if I do not know the answer to a question I find the answer.
If I have a PSA or CSA that is having a hard time getting started I find out why. Maybe they do not have time to dedicate to SFI or maybe they are just having a hard time understanding material. I recently had one of my CSAs tell me they were having a hard time because they do not speak English very well. I let them know about the translator and how to translate material that is sent to them so they are able to understand more clearly. I also like to translate my emails to my PSAs and CSAs if I know they do not read or speak the English language this makes it easier for them to succeed.
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Get involved. So many people just do the minimum that is required. I like to get more involved. Answer questions, offer suggestions and take notes and if I do not know the answer to a question I find the answer.
If I have a PSA or CSA that is having a hard time getting started I find out why. Maybe they do not have time to dedicate to SFI or maybe they are just having a hard time understanding material. I recently had one of my CSAs tell me they were having a hard time because they ...more