Encourage your upline same way we encourage our downline, and other team members.
Send a weekly team message to team, send a weekly message to all sponsors.
Send a message with monthly rating encouraging team messages sent once per week from them, encourage more communications.
Visit their leadership pages, and write using the contact information there.
Be sure to write on the top of their messages "For free translations, visit: http://www.bing.com/translator " The issue may not be that they are not receiving messages, but that there may be a communication issue caused by language barriors, as SFI is an international company.
If you are still not able to reach your sponsor, try reaching out to co-sponsors, or other members of your team...such as the sponsor of your sponsor.
You may additionally request the support team try to reach your sponsor for you. The contact information may be more current than the out-dated information you are seeing at their leadership pages, or listed to send messages to.
Here is information about how to request a new sponsor, but only do this as a last resort, as it is not encouraged. The information is at the support section found here:
https://www.sfimg.com/Support/Solution?id=17978
"Solutions
My sponsor doesn't support me. Can I get a new sponsor?
12/28/2013
First, understand that just as we cannot force you to do anything, we can’t force your sponsor (or co-sponsor) either. All of our affiliates are independent sales representatives, not employees. All we can do is provide the maximum financial incentives for being a supportive sponsor and provide training so that everyone knows how important it is to support their sponsored affiliates. We of course do both of these things. Beyond that, it’s up to them.
That said, please don’t put more emphasis on this than it deserves. And, whatever you do, don’t feel that your sponsor is holding you back. For more on this, read the following article. It will give you some valuable insights.
www.sfimg.com/Reference/AskGery050407
Also, Have you checked your upline members’ Leadership Pages for other support options? Click the “Visit my Leadership Pages” links on this page:
www.sfimg.com/MyAccount/upline
Also, our SFI Forum is frequented by numerous great SFI leaders who will help you with almost any question you have, 24 hours a day. Using the SFI Forum is like having dozens of great sponsors.
Note that if your sponsor will email us stating they are releasing you, you can immediately transfer to another sponsor." End of quote from SFI Support.
Hopefully, your sponsor will become more active instead of attempting to find another replacement.
Until, you are able to encourage more activity from the current sponsor...there are many other sponsors you may develope a relationship with, even if you are not on their team...many of the team leaders I know practice good team leadership and help SFI grow as a whole by supporting their entire community of SFI team members.
You may find team leaders at the forums, at a2a by becoming their friends, by reaching out to co-sponsor, and other members of your team, until your sponsor was to become more active.
Your success does not entirely depend on your sponsor's response, either.
In fact you are actually learning so much from their lack of response, at the moment...you are learning how not to be a good team leader, and sponsor...so, you are learning on your own through LaunchPad, asking someone else for answers and advise, instead of your sponsor, learning to be more resourceful than your sponsor is. If your sponsor was to surprize you by responding, you would probably have learned all the answers to your own research and from the more responsive team leaders of your team, as well as in your SFI community. Then, you may even have more knowledge than your non-responsive sponsor has. Then you can start to build your own strong team regardless if your sponsor ever responds or not.
Eventually, you may even lose your current sponsor, if they fail to log-in to their account, fail to upkeep their leadership rank on their own, due to inactivity. But, until they either become active, or become inactive for about a year...you can succeed by becoming a better, more active sponsor and good team leader through your own efforts, and seek out more active leaders to follow, regardless if they are on your team or part of your community of SFI team members from other teams...we all share a common goal...so reach out to active sponsors, since the one on your team is in-active, currently.
Best Wishes
SFI Member
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