Send your sponsor a message and be honest about how you feel about the lack of support and give low rating if nothing change.
That is all you can do about that, but most important:
SFI is your own business.
It is your own time, money and efforts that will lead to success.
If you are lucky and have a good sponsor then it is a bonus, but SFI website contains so much valuable information so a non-responsive sponsor is not a reason to fail building your OWN business.
Use the forum, upline and a2a friends to get the needed support and keep building YOUR business.
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Send your sponsor a message and be honest about how you feel about the lack of support and give low rating if nothing change.
That is all you can do about that, but most important:
SFI is your own business.
It is your own time, money and efforts that will lead to success.
If you are lucky and have a good sponsor then it is a bonus, but SFI website contains so much valuable information so a non-responsive sponsor is not a reason to fail building your OWN business.