You should never give up on anyone in your list. There are many CSAs on my list who so far have never responded to my emails and I send out a nice amount to them offering my assistance. The reality is that until they decide to opt out of your list, you have to treat them the same way as your other PSAs and CSA members who are actively responding to you and who are busy working the business.
It can be troubling, but one day the very ones not active today may decide to get busy on the business they chose to join. Just continue to send out encouraging emails to them and remember to direct them to your leadership page where you have notes on your blog and offers that maybe they haven't thought of.
I myself think that there could be a language barrier, so I send out emails in different languages from time to time, in hope of them reading the e-mail in their language since maybe, they couldn't understand English.
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You should never give up on anyone in your list. There are many CSAs on my list who so far have never responded to my emails and I send out a nice amount to them offering my assistance. The reality is that until they decide to opt out of your list, you have to treat them the same way as your other PSAs and CSA members who are actively responding to you and who are busy working the business.
It can be troubling, but one day the very ones not active today may decide to get busy on the business ...more