Our CSAs should be treated on same way as we treat our PSAs
Welcome letter when they join, email from our private email account, or as I like to do, send an E-card.
The content in this welcome letter should be based on to get a relationship setup.
I have begin use personal information about myself in my welcome letters, starting with the phrase: "How can I help You?" as the header in the E-card.
In the text-field I start with:
"Dear ~FIRSTNAME~,
A warm welcome to your new business with SFI.
How are you?"
Then present myself who I am and how I live.
That I use many lines on, ending the welcome letter with:
I am here to help you to success with your new business.
You are welcome to contact me anytime with anything.
My email address is
[email protected]
Wish you all good in life.
Best regards
Name
Rank
Email Address.
To 2nd home CSAs a little different, but else the same.
For further contact is up to, when I get any response from the CSA (PSA).
If a relationship is established, I write individual emails, team mails or E-cards.
How often is up to, how the relationship is going.
Else sending at least one team mail each week, through CSA mailer or the group mailer from Genealogy.
In content I always use a welcome to new team members, and a link to "My Best Tip".
Other content is very different, sometimes about me, sometimes other content, but always SFI news from the past week if there is any.
Motivation content like if I have won something, and how they can win too.
Sometimes content about a Forum Thread or an Ask Sc Answers.
Ending the weeks newsletter on same way as above for welcome letter.
That's it.
less
Our CSAs should be treated on same way as we treat our PSAs
Welcome letter when they join, email from our private email account, or as I like to do, send an E-card.
The content in this welcome letter should be based on to get a relationship setup.
I have begin use personal information about myself in my welcome letters, starting with the phrase: "How can I help You?" as the header in the E-card.
In the text-field I start with:
"Dear
...
more