Weekly communications to PSAs and CSAs are important. While you nor I can't motivate anyone not willing to execute simple recommendations, you can work with your workers. Commitment has to come from the team member. That said, follow these tips and you will be well on your way to an active team:
1. Pass Criticism up. Never beat up your team members for not achieving standing orders, sales, milestones, or badges. This is a BIG no, no and likely to cause drastic results. Anytime there are issues or problems a ticket is the way to handle this. Don't tell your team members nothing that would cast a shadow over the image of the business. Don't create cancerous groups on social networks that are filled with negativity about the business nor participate in such groups.
2. Be very accessible. Nothing is more frustrating to a new member than to have questions and no one that seems to care. You should always include your contact info in your communications and try to respond to requests in 24 to 48 hours. This is reasonable as we have a global business across many time zones around the world.
3. Be very knowledgeable. Your team looks up to you and expects you to lead the way. They can't possibly know where to find all the information available at the SFI business center. So be sure to include in the stream a few tips about resources to help your navigate the business center such as the search feature and the site map. This also means that you should be able to use the resources and have a firm handle on the terminology.
4. Be very active yourself. Again, your team is watching you. They see your progress and are measuring theirs by yours. As a leader you must learn to demonstrate what being active is and means. Contribute to the forum, and contribute to Ask SC. Provide them with knowledge from your experiences. Share any resources you run across that makes sales and team building more streamline.
5. Praise and reward your movers. While gift certificates have to be used sparingly, one for 2 to 5 bucks can go a long ways to helping a meritorious team member. TCredits are like the gift that keeps on giving! Reassignments as they are available can always boost an affiliates morale. Keeping morale high is essential to activity and we all sometimes can catch a case of the 'blahs'. So when you feel depleted recharge by listening to some motivational videos and share these with your team. So that they will be empowered. From time to time be sure to make a post in the recognition forum as well for deserving team members.
6. At some point, it is always encouraging to learn what can be improved about the business. So do recommend areas where your team members can beef up and praise them for areas they are strong in. Do a sort of 'one-on-one' with your team mates. It's always encouraging when an upline member takes out of their time to help other members. Fostering reciprocity and goodwill will go a long ways in keeping your team members active.
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Weekly communications to PSAs and CSAs are important. While you nor I can't motivate anyone not willing to execute simple recommendations, you can work with your workers. Commitment has to come from the team member. That said, follow these tips and you will be well on your way to an active team:
1. Pass Criticism up. Never beat up your team members for not achieving standing orders, sales, milestones, or badges. This is a BIG no, no and likely to cause drastic results. Anytime
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