That is the million dollar question. You can do a number of things - but no guarantees - it might or might not work. As long as you do your best there is nothing more you can do. You can not force them to sit down, log in and work. You can not force them to want to make a success.
So what can you do?
Welcome them and engage with them as soon as you find out they were assigned to you or they joined SFI. You can do this with an e-card, a welcome letter, Instant chat (if they happen to be online the same time as you)
You can send them gift certificates or T-credits.
Make sure they know who you are, what your role is and how they can contact you.
If they do not react there is not much more you can do. If you send a lot of mails they might block you because they will see it as spamming.
Keep on sending them you weekly team mail - it might reach one or two of them eventually.
Stay friendly, remind them you are there to help but do not nag or threaten or do anything negative - unless you really want to irritate them and drive them away.
That is the million dollar question. You can do a number of things - but no guarantees - it might or might not work. As long as you do your best there is nothing more you can do. You can not force them to sit down, log in and work. You can not force them to want to make a success.
So what can you do?
Welcome them and engage with them as soon as you find out they were assigned to you or they joined SFI. You can do this with an e-card, a welcome letter, Instant chat ...more