The first move is certainly to welcome them to your team and you may even do so writing in the language that you share.
From what I have noticed most CSAs in the exchange pool have been at SFI for a while and most of them are inactive. There are of course many reasons why affiliates are inactive but if it were due to language and cultural barriers, then this would be a great opportunity for you to help them rejuvenate their SFI business. Just chat with them in friendly manner to find out whether this has been the case.
You can also help to point them in the right direction in areas where they have been struggling in the past simply due to communication problems. A spoken word is sometimes all that it takes to break a barrier.
The first move is certainly to welcome them to your team and you may even do so writing in the language that you share.
From what I have noticed most CSAs in the exchange pool have been at SFI for a while and most of them are inactive. There are of course many reasons why affiliates are inactive but if it were due to language and cultural barriers, then this would be a great opportunity for you to help them rejuvenate their SFI business. Just chat with them in friendly ...more