How often and in what ways should we have contacts with our CSAs?

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Olufolake Stephen Adams, Aff (Nigeria) Top Author Forum Guru 7/27/2015 9:43 pm
Affiliate since: 06/09/2014, Power Rank: 99999999 | Read Olufolake 's 206 other Ask SC answers
Hi
i would answer your first question, how often?
I would suggest as often as it is necessary and needed. Why? Because, new challenges or improvements or help might be needed by your CSAs. Some might be in groups or as individuals.
As a group, once a week is advisable to avoid information overload. Then depending on your CSA's individual performance, it'l require consistent communication especially if the individual CSA was once inactive and now its active and wants to learn. Such
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