How to use translation to effectively communicate with PSAs from other countries while using SFIM (SFI Instant Messaging)?

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5335 votes
Nimo Ponifasio, Aff (New Zealand) Top Author Forum Guru 7/5/2015 11:24 pm
Affiliate since: 10/01/2013, Power Rank: 99999999 | Read Nimo's 381 other Ask SC answers
Very early in my relationship with all my affiliates, I try to find out what their native language is.

Often affiliates will put down English as their primary language but I often find their level of English cannot cope with the SFI business. A clue to this is the Launchpad lessons. They would often click as having done the lessons but then ask questions about what had just been covered in the lessons indicating that they did not understand it at all.

I strongly encourage
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