What do you do about PSAs that start off great but then suddenly become completely inactive?

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Ken Hermonat, Aff (Michigan, US) Top Author Forum Guru 6/6/2015 10:51 pm
Affiliate since: 12/25/2001, Power Rank: 99999999 | Read Ken's 60 other Ask SC answers
It is usually very difficult to find out why a PSA starts off great and then suddenly becomes completely inactive. The only way we kind find out is if they actually respond to a message we send to them. We could more easily help them if we knew why they became inactive.

So twice a month I go to my Genealogy and filter on the PSAs that have earned over 1000 VP but have not logged in during the past two weeks. I send them a team mail letting them know I noticed that they had not logged in
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