The best way to communicate with your downline is to simply ask them which way is the best way to keep it touch. You can't assume that just because they provided their email or phone that this means is the best way to reach them. Your goal is to build relationships with your team. Find out about them, about their lives and what they're looking to achieve with their SFI business. The goal is to keep them interested in their dreams and inspire them to keep pushing towards making it a reality.