Dear Rania, your question is apsolutly OK. My answer is - better is contact directly via PSAs email adress. PSA Mailer is need at Weekly Actions when we earn 30 VPs.But Rania, don't we have SFIMGchat, Hangouts, Skype, Viber and very very good contact via Facebook!
If is your PSA in your country, exchange tel number and tallt wid him/her.
I hope help you.
Good contacts with your PSAs and
Best Wishea