After welcoming them tell them you are there to help them in any way you can. Tell them to begin with you would encourage them to do the SFI Basics, To-Do-List (daily), Launchpad and the Forum. Tell them they will not only learn a world of information but they will also know what SFI is all about and how to promote their business. Tell them the Forum will answer a lot of their questions. Assure them you are there to help.