Thanks for this question.
If we visit, read and understand LaunchPad Lesson for the 17th day, it will be quite interesting & will be helpful in knowing how to have effective communication with your Team.
Quote:
Communication is HUGE
In your 3rd LaunchPad, we discussed Leveraged Income, and how it is one of the secrets of building wealth.
Well, here's a secret about that secret! Leveraged Income is a whole lot easier to build if you have open and easy communication channels.
Communication is HUGE
Why? For starters, communication from you to your affiliates is a big part of how you duplicate yourself. In case you're not clear about this term yet, here's what we mean by duplication:
It doesn’t matter how intelligent, rich, energetic, or dynamic you are—we are all limited to the same 24 hours a day. By sponsoring other affiliates, however, you can overcome this limitation. By sponsoring, you can essentially clone yourself and have dozens, hundreds, even thousands of people all working indirectly on your behalf on their time—and receive a percentage of everything they earn!
Sponsoring affiliates also builds security for your business. Why? In most traditional businesses, what happens if you become ill or disabled and are unable to service your customers? Or perhaps you just want to take a vacation. Whatever the case, you could lose most, if not all, of your income overnight because it relies on your being there. That’s not owning your own life, and that’s certainly not financial freedom!
Through the process of sponsoring affiliates, however, you can create total financial freedom for yourself. When you've sponsored your own team of independent business people, you no longer have all your eggs in one basket. On the contrary, because each person on your team has a vested interest in continuing and building his or her own businesses, you create an income that is not dependent upon you—an income that can continue, even grow, indefinitely, with or WITHOUT you!
So what's all this have to do with COMMUNICATION?
It's simple. It's through communication that you can teach your affiliates how to succeed in SFI (i.e. duplication). And it's through communication that you'll build relationships with your affiliates—which is very, very important.
Think about it. Do YOU want to make money for someone who offers no support or assistance? Of course not. It's the same thing with the affiliates you sponsor. If they feel you do not care about them, they will not want to build their businesses because they will not want to see their hard work benefiting some stranger they never hear from.
Now, you may be new to business. You may feel you have nothing to offer in the way of training. That's OK, you can learn and grow into the leader role over time. And, after all, all the training your affiliates need is at the SFI Affiliate Center.
But what you must never do is allow your affiliates to think their sponsor (you) is uncaring. If you do that, if you do not communicate with your affiliates, success will be a hundred times harder to attain.
OK, so HOW do you communicate with your affiliates? How do you make sure they know you are out there and available to assist them?
Very easily.
First of all, you need to set up a Greeting for your affiliates HERE:
Once you've set this up, all of your new affiliates, upon logging in at the SFI Affiliate Center for the first time, will see an alert that you've left them a message. By clicking on this alert, they'll then be able to read your message. This is an easy, automatic way to get off to a great start in building relationships with your affiliates.
Email communicationNext, you'll want to develop some form of regular outgoing communications. We recommend a weekly or bi-weekly e-mail. For much more on this, refer to this special column by SFI founder, Gery Carson.
And we've made doing group mailings very easy. Provided you accumulate a minimum of 1,500 VersaPoints monthly, you can send e-mails to your entire group with just a couple clicks...and completely free of cost. You don't have to maintain any mailing lists or worry about bad e-mail addresses or anything. You just select the group from your Genealogy you want your message to go to, enter your message, and click on "send." It's that easy.
You can also go to the PSA Mailer Web page or your CSA Mailer Web Page, enter your message and hit submit to send a message to all of your PSAs (personally sponsored affiliates) or CSAs (co-sponsored affiliates). Plus, provided you haven't already earned it for the week, you'll also earn 30 VersaPoints! There's no need to go to the Genealogy or select a segment of your group. And there's no need to worry about messages going to bad e-mail addresses or opted-out affiliates as these are automatically filtered out for you. Messages are sent to both the PSA's/CSA's registered e-mail addresses AND to the PSA's/CSA's "Team Mail" inboxes at the SFI Affiliate Center. There's also no rank or points requirements to use the PSA Mailer or CSA Mailer.
Next, you'll want to check out the Stream tab on your home page. Dedicated to instant posts to and from your team (up to 12 levels in your downline) and a2a friends, the Stream tab provides a GREAT way to pass along your own news items, alerts, notes of encouragement, and other important information. To send new messages to some or all of your team members and a2a friends, just type your message (up to 340 characters) into the field at the top, select the group you wish to send the post to, and click Submit. Your recipients will see your instant post within their own Stream tabs. To reply to comments posted by others, simply click the "Leave a Comment" link below the replies, enter your message (200 characters max.) and click Post Comment.
Now, the above are all PROACTIVE communications. But you also need to make sure you're being responsive when your affiliates contact you. Various e-mails that we send to your affiliates, as well as several places at the SFI Affiliate Center, all refer your affiliates to you, their sponsor. When they contact you, be sure you respond in a timely manner.
Tip: You may get asked questions you don't know the answer to. Don't sweat it. Just be honest. Tell them you don't know the answer. but you will try to help them find it; then do it. Whatever you do, don't just tell them to go to the Affiliate Center and find it themselves. That's a guaranteed way to destroy the relationship.
One last tip: Most SFI Sponsors and Team Leaders LOVE to hear from their affiliates. It lets them know who's active. Don't wait until you have a question...send them a message today and introduce yourself. Let them know what your goals are for your business. You might be pleasantly surprised by what comes back!
Unquote:
I keep reading the LaunchPad lessons very frequently. Every time I visit them I get new ideas.
Conclusion:
My communications to my Team are need based. Where necessary I take it up individually. Other wise I use SFI Group Mailer System regularly. Personal contacts are very good (where ever possible); Phone contacts are better. Chat is good. Timely communication through any means will be quite effective & result oriented.
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