An affiliate logs in after a long period of inactivity. Should I acknowledge this? And if so, what should I say?

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3355 votes
Brenda Shipowick, Aff (Alberta, CA) Top Author Forum Guru 10/2/2014 12:35 pm
Affiliate since: 04/03/2014, Power Rank: 99999999 | Read Brenda's 42 other Ask SC answers
Every day I go to my Genealogy Report and look to see who has logged in.

If I see a person that has not been there for a long time I always make contact by sending them a letter stating that I am here to help and offer some tools to get them back on track.

I feel that if a person has not been signing in they feel lost once they do that action and don't necessarily want to reach out for help. The fact is they were interested for some reason to sign in. I look at that as
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