Help them! We're all part of one community, and our community is improved by helping each other.
Either the affiliate hasn't gotten an answer to their question from their sponsor or they're looking at something you're doing and seeing someone from whom they want ideas or suggestions. Either way, it just takes a moment for you to offer a suggestion, answer their question, or give them a new idea. And we're all better off from you giving of a little of your time because we're better when other affiliates are working with SFI correctly.
You can include in your answer a location in the forum or elsewhere in the affiliate center where they can find more information so that they're more familiar with ways to find the answer themselves in the future.
Naturally, it's quite appropriate to suggest that they might want to contact their sponsor or their upline. While answering questions from others is appropriate, you probably don't want to become a surrogate sponsor... their co-sponsor or someone in their upline should be doing that.
less
Help them! We're all part of one community, and our community is improved by helping each other.
Either the affiliate hasn't gotten an answer to their question from their sponsor or they're looking at something you're doing and seeing someone from whom they want ideas or suggestions. Either way, it just takes a moment for you to offer a suggestion, answer their question, or give them a new idea. And we're all better off from you giving of a little of your time because we're better ...more