You should definitely help them-as we are all one body. They may be soon forfeited or given to someone else who may never give them the help or insight you may be able to give. Supporting one another is a strong element in this huge family...let's all remember to give our best SUPPORT to ANY AFFILIATE who comes to us for ANY kind of help.
Note: It could be you in their shoes...now or later. SO...SUPPORT SUPPORT SUPPORT!