How do you get your PSAs and CSAs to answer you when you write to them?

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21 votes
Kristian Packalen, Aff (Finland) Forum Guru 8/19/2012 1:50 pm
Affiliate since: 07/01/2012, Power Rank: 99999999
You cannot force anyone to answer, nor do I think it is a good idea to use hard words that pushes people to answer. Rather, use pull methods, that encourages people to give you a response. For example, in your mail ask the respondents to give you feedback, even constructive criticism. Aim at getting a dialogue going, this will show your team that they also are valuable, which, in turn, will create a stronger team. Don't be afraid to ask for ideas or advice from your team-members, and always offer
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