Is it worthwhile to send individual welcome letters to new PSAs...or can I just send out group mailings?

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Alison Werner, Aff (United Kingdom) Top Author Forum Guru 5/29/2014 3:50 am
Affiliate since: 04/05/2014, Power Rank: 99999999 | Read Alison's 38 other Ask SC answers
Good question!
I think that for most people, the first few days in SFI, if they are active, are a bit overwhelming with so much information being sent that it's ok to send a preformatted message to them, as long as you use ~FIRSTNAME~ to personalise it if you use the genealogy mailer.
What is more important is a follow up message in the next couple of days, and that is better if it is individual/personalised. You can check on the Movers tab to see who has done something and just send to
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