When a team member asks a question, and you don't know the answer, how can you get them the best and correct answer?

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3879 votes
Anthony Muthara, Aff (Kenya) Top Author Forum Guru 3/27/2014 12:03 pm
Affiliate since: 01/16/2014, Power Rank: 99999999 | Read Anthony's 3 other Ask SC answers
Ofcourse not everyone knows everything. If a situation arises and you dont know, it is a mistake to show your downline you dont know outright. Use expressions like 'yes i have come across that... but i need to confirm....' or ' thats a splendid question, it shows you are still working up the ladder.... then refer to Ask Sc or refer the question to your upline. However evaluate what part of the answer you have. We start answering questions by highlighting absolute facts (the known) before working
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