What is the best way to help my PSAs understand SFI?

View All Answers
4021 votes
Bryan Hammond, Aff (Washington, US) Top Author Forum Guru 3/25/2014 12:24 pm
Affiliate since: 02/04/2013, Power Rank: 99999999 | Read Bryan's 47 other Ask SC answers
I encourage my new team members start slowly and read through each Launchpad lesson. I tell them to re-read if necessary, but do not move on from a lesson until they feel comfortable with it. I tell them they should be able to explain each lesson in detail to me prior to moving to the next one.
This makes sure they fully understand and know exactly what SFI offers and how the program works.
I also consistently remind my team members that they should go over the training materials weekly
...more
HOME
HOT SPOTS
TOOLS
TRAINING
EARN
WIN
HELP
MORE
ZING
MY COUNTRY
MY ACCOUNT
Upgrade