When a team member asks a question, and you don't know the answer, how can you get them the best and correct answer?

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4155 votes
, () Top Author Forum Guru 3/25/2014 11:42 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Research all of the areas in SFI available to you and them. Be sure and write down the url where you found the answer so that you can be specific in telling them where to research the answer.

There are so many places to find answers and many great answers are available in Ask SC the training materials, and the forum. There are very few questions that can't be answered by researching SFI materials. The information in SFI is your very first resource, and usually your best resource in answering
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