This happens many times with most of the team leaders... No one will know everything.
Try to understand your team member's question in all aspects and try to give him something. If not, no shame. You can tell that you will check about it with some of his co-team members and will provide with the best and correct solution.
In business there is no need to worry if you dont know about something. We need to learn our everyday lessons. Your team member needs support with his question and your part is to provide the best solution. That' it. Take help from anyone and resolve it as soon as possible and it good right, you are also learning something new from this.
This happens many times with most of the team leaders... No one will know everything.
Try to understand your team member's question in all aspects and try to give him something. If not, no shame. You can tell that you will check about it with some of his co-team members and will provide with the best and correct solution.
In business there is no need to worry if you dont know about something. We need to learn our everyday lessons. Your team member needs support with ...more