Should I be assisting new ECAs I've referred to set up their store and products? If yes, how best can I assist them?

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5944 votes
Mar Fajardo, Aff (Ontario, CA) Top Author Forum Guru 3/3/2014 10:42 pm
Affiliate since: 05/03/2002, Power Rank: 435 | Read Mar's 582 other Ask SC answers
In regards to assisting new ECAs you’ve referred in setting up their store and products, you can offer your help by providing more information about ECA Program by letting them know that you there for them.

Here are the details:

- Walk them through the ECA Program.

- Be prepared to discuss with them about order fulfillment, products and prices, how they are getting paid, refunds and returns policies and the TConnect website.

- Refer them to the ECA FREQUENTLY
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