I think there is no problem as long as they could notice that SFI took care of their accounts and nothing happened. SFI is here and it has always had measures to protect its affiliates against such events. Every individual having a minimum digital education to access and use this platform correspondingly, namely to maintain his/her level month after month, is assumed to have enough culture to not be afraid of such events. So, you do not have too much to do for this situation.