hello and thanks for asking
The keys to best practice are always the same: Focus on where your customers are heading rather than upon the limits of your position. Here are my advise
1. A memorable brand
Your best step is to have a memorable brand that clearly tells everyone what you do and how customers can benefit from your work.
Make sure your business name or logo clearly and fully projects what you’re offering in a way which will appeal to your customer base.
2. Online customer enhancement programs
Start an online customer enhancement program that encourages consumers to become customers and customers to become advocates.
Send a short email to every customer asking for a referral and then send a personal thank you note each time that you pick up a new job.
3. Meet your customers
visit the local community newspaper to offer to write a blog about the services you offer .
4. Testimonials
A well-branded product that is supported by testimonials and follow up contacts to replace stock, retain relationships and review relevance could work for you while you are away dong other things. Get others testimonies and paste them on your blog
5. Business cards
Collect and respond to business cards.
You may not have time truly but you must let your card be with you. hand it over to those whom you meet
6. Community
Get involved with local community and religious organisations that generate demands for senior support. Let your customers know that you are involved in these community projects and invite them to consider joining you in them. You can have small samples to give away, or hand out a voucher for a discount at your business.
7. Have a professional phone manner
During work hours, make sure every call is answered within three rings and that the greeting you give is friendly and personal. After hours or at busy times, make sure your answering message is professional, helpful, and proactive.
Not just “please leave a message” but “we are so sorry that no one is able to help you right away, but we promise to call you back by 9.30am tomorrow if you would be kind enough to leave your number.”
Thanks and I hope it helps
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hello and thanks for asking
The keys to best practice are always the same: Focus on where your customers are heading rather than upon the limits of your position. Here are my advise
1. A memorable brand
Your best step is to have a memorable brand that clearly tells everyone what you do and how customers can benefit from your work.
Make sure your business name or logo clearly and fully projects what you’re offering in a way which will appeal to
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