How do you deal with PSAs who you offer unconditional support but still rate you poorly?

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3440 votes
Evgeniy Chinkov, Aff (Bulgaria) Top Author Forum Guru 1/6/2014 6:09 am
Affiliate since: 09/15/2013, Power Rank: 99999999 | Read Evgeniy's 27 other Ask SC answers
First, find out the reason why.
Then do your best to eliminate it.

This may seem simple but it needs a lot of effort at successful communication.

You must know what your PSAs need.It might be different from what you think they need.

So,ask them, make suggestions, try to guess their difficulties based on your experience with SFI. At the same time respect them and never intrude on their privacy.

Apply individual approach, make good use of your sense
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