Continue to provide help and give them information that would help their mindset. These people are going to stay or leave the business, but mindset is important. They rate you poorly because they think you are suppose to give them something or make the business easy. You can't do that and even though you can't call them for who they are directly, you can still take a positive approach in dealing with them. Always provide support and the people who have the right mindset will definitely give you the rating you deserve.
less
Continue to provide help and give them information that would help their mindset. These people are going to stay or leave the business, but mindset is important. They rate you poorly because they think you are suppose to give them something or make the business easy. You can't do that and even though you can't call them for who they are directly, you can still take a positive approach in dealing with them. Always provide support and the people who have the right mindset will definitely give you ...more