Besides the requirement to qualify, what is expected of me in becoming a team leader?

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Mauro Guerciotti, Aff (Italy) Top Author Forum Guru 12/23/2013 7:08 am
Affiliate since: 10/23/2013, Power Rank: 99999999 | Read Mauro's 41 other Ask SC answers
Hi Evrad,

a good team leader put into practice the tips given to its PSAs and CSAs.

Must encourage and remove any doubts or concerns of its members, be patient and helpful; it is useful to reward those who work hard and is committed.

Must keep in touch with all members of his team, even if they are inactive, by sending an e-mail at least once a week.
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