Besides the requirement to qualify, what is expected of me in becoming a team leader?

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3923 votes
, () Top Author Forum Guru 12/22/2013 12:59 am
Affiliate since: 12/31/1969, Power Rank: 99999999
As a Team Leader you should:
1) Have a strong Commitment
2)Send a warm welcome to all new psas and csas as soon as they join
3)Communicate with them on a regular basis
4)Answer their questions, concerns in a timely manner
5) Be available to assist in any way you can and always remind them you are there for Them
6)Teach your team to do as you do - Duplication
7)Encourage your team
8)Congratulate your working members on a job well done
9)Continue to Learn
...more
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