We all receive inactive CSAs. It is the nature of doing business. What should you do? Keep trying to motivate them to become active by sending both team mail and personal email if they have registered this. Don't bombard them with mail, but constant "nudges" to let them know you are interested in their success, and want to help, sometimes work.
I just had the pleasure of having a CSA who had been inactive for nearly a year, respond to me, and ask advice on how to begin again to grow within SFI. That was truly a rewarding experience. Don't give up on them! You don't know their reasons for not participating. Sometimes the cause is financial, sometimes there is the great language barrier. We all had a reason to join. Sometimes there is a valid reason why we stop. The KEY is to ask questions to find out their "WHY", then give them the necessary support to make it happen.
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We all receive inactive CSAs. It is the nature of doing business. What should you do? Keep trying to motivate them to become active by sending both team mail and personal email if they have registered this. Don't bombard them with mail, but constant "nudges" to let them know you are interested in their success, and want to help, sometimes work.
I just had the pleasure of having a CSA who had been inactive for nearly a year, respond to me, and ask advice on how to begin ...more