I do not consider anything to be too much communication with my team because when we get new psa's they need a lot of communication to get them on their way with all of their questions.
The psa's you have already still need guidance on what to do next. The new csa's are needing more information about SFI and what to do.
The csa's that you already have some still need the guidance and the ones that do not just need to know that you are still there if they need help.
I give all of my psa's a weekly letter and I communicate with team emails during the week.
My csa's I give a weekly letter to and if they are part of my movers as with my psa's I send team emails to them as well.
I do not consider anything to be too much communication with my team because when we get new psa's they need a lot of communication to get them on their way with all of their questions.
The psa's you have already still need guidance on what to do next. The new csa's are needing more information about SFI and what to do.
The csa's that you already have some still need the guidance and the ones that do not just need to know that you are still there if they need help.